By introducing the right automation solution, the client was able to drive up productivity, while driving down costs. The combination of KA2’s highly skilled team of developers and solution architects with the AutomatePro tool at the core, helped our client achieve a 27% increase in developer productivity within the first three months of implementing the automated testing strategy, with a realistic target of 50% productivity improvement by the end of the project.
In real terms, this level of improvement has enabled a monthly release cycle moving to a ‘release when ready’ model. This was all achieved with 45% fewer development resources. The use of AutomatePro ensured that defects were promptly identified and fixed prior to release. Additionally, the tool enabled rapid end-to-end testing, significantly reducing the time involved compared with manual testing and removing dependency on other support teams.
The release success is 100%, with no failures caused by inadequate testing. Importantly, the bank has been able to meet its audit and compliance requirements, showing full end-to-end testing evidence for change approvals using the “test and trace” functionality of the AutomatePro solution.
The solution now safely enables the building and onboarding of further capabilities and scoped applications in the ServiceNow platform and AutomatePro test cases are an integral part of the early development lifecycle.
Based on the success of its ServiceNow platform and the workflows it supports, KA2 continues to guide the bank to improve operations and quickly adopt the technologies needed to fulfil its digital strategy.