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AutoDoc. The documents you need, now.

AutoDoc

Producing up-to-date documentation for audits, compliance reviews and user guides can be tedious, time consuming and costly. Especially if your organisation is heavily regulated, like in financial services or healthcare. But there’s a better way. Introducing AutoDoc, our patented solution to help you meet your regulatory needs. Fully integrated with ServiceNow, get the documentation you need, when you need it - all at the touch of a button.

AutoDoc

Producing up-to-date documentation for audits, compliance reviews and user guides can be tedious, time consuming and costly. Especially if your organisation is heavily regulated, like in financial services or healthcare. But there’s a better way. Introducing AutoDoc, our patented solution to help you meet your regulatory needs. Fully integrated with ServiceNow, get the documentation you need, when you need it - all at the touch of a button.

Make audits easy with AutoDoc. Now you can automatically ensure your documentation is up-to-date, version controlled and stored in a single location.

AutoDoc creates each document as a Knowledge Base article within ServiceNow, which means they’re always readily available, searchable and easy to find by customers, auditors, users and your development team.   Thanks to automatic date and version control, each document can be traced back to the original requirements or test run. Enabling auditors to easily identify that the correct controls are in place, so they can focus their audit on the next department.   Also, you can create multiple different style templates. Including user guides and training reports to ServiceNow upgrade risk reports, requirements and acceptance documents, test execution reports, and more.

Benefits

Be smart with your documentation.

requirements icon

Meet regulatory requirements

Pass your audits easily with version controlled, up-to-date and traceable documentation. Instant proof that the established quality controls are in place and being followed.

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Manage performance and KPIs

Create beautiful dashboards of KPIs and metrics spanning your entire development process. Monitor developer productivity, quality of third-party suppliers, system stability, security alerts and more.

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Save resource and costs

Save thousands of hours of costly manual work by automatically creating and maintaining ServiceNow user guides and process documentation.

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Remove human error 

Documentation created manually is time consuming and tedious – often leading to end-user errors. Reduce the risk instantly.

 

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Speed up releases 

Your users will enjoy immediate access to user guides and process documents in the ServiceNow Knowledge Base.

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Create quality documentation 

Produce engaging documentation in your company’s branding. By creating your own document templates you can save time creating new – create once, use many times.

AutoDoc 60 Second Explainer Video

FAQ

What documents can AutoDoc produce?

AutoDoc produces documentation for each stage of the software development life-cycle.  For example, Requirements and Design documents detailing the changes required to the platform, user guides with screenshots of each step, training guides, standard operating procedures, test execution reports, upgrade readiness reports etc.

What format are the documents created in?

All documents produced from AutoDoc are created as Knowledge Base articles.  This means that they are held in the ServiceNow database and not lost on a file share where no one can find them.

These KB articles can be published on the portal or can be created as PDFs etc.

How are the documents kept up to date?

Automatically is the simple answer.  At the click of a button your document is updated automatically including any custom style or content templates you have applied.

"With every release we publish updated Knowledge Base articles for our customers in an instant with no effort required at all. This is a game changer for us."

CTO

ServiceNow Platform Owner, Global Software Company

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