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AutomatePro Privacy Statement
Effective as of 1st June, 2018
AutomatePro Ltd, including its subsidiaries and affiliates (collectively, “AutomatePro,” “we,” or “us“) respects the privacy of its customers, business partners, event attendees, job applicants and Website (as defined below) visitors.
The following Privacy Statement explains who we are and the different ways in which we collect, use, and share personal information about you, and how you can exercise your privacy rights. Please take the time to read this Privacy Statement and the related statements in their entirety to ensure you are fully informed. To access a specific policy, you may click on the relevant link below. Note that we may provide additional information about our privacy practices that are specific to one of our websites, events, products, or services.
If you have any questions or concerns about our use of your personal information, please contact us using the contact details provided at the bottom of this Privacy Statement.
PRIVACY STATEMENT. Our Privacy Statement covers our privacy practices with respect to the collection, use, and disclosure of information obtained: (i) through the AutomatePro websites that link to this Privacy Statement (our “Website“); and (ii) events hosted by AutomatePro or our business partners and sponsors where we collect information from attendees (“Events”).
SERVICES PRIVACY STATEMENT. Our Services Privacy Statement covers our privacy practices in connection with the use of our hosted software applications and related support services, as well as expert services, including professional services, training and certifications that we provide to customers. This Services Privacy Statement also describes our privacy practices with respect to customer and partner contact information we process in connection with the purchase and use of our products and services or services or technology provided by our partners to our customers.
APPLICANT PRIVACY STATEMENT. Our Applicant Privacy Statement covers our privacy practices in connection with an individual’s application for employment at AutomatePro.
AutomatePro Ltd, including its subsidiaries and affiliates (collectively, “AutomatePro,” “we,” or “us“) respects the privacy of its Website (as defined below) and Events (as defined below) registrants and attendees.
This Privacy Statement (the “Privacy Statement“) describes who we are, the information that we collect about you, how we obtain your personal information, and how we may use or disclose that information in connection with the Website and Events. This Privacy Statement also describes the measures we take to protect the security of your personal information and how you can contact us about our privacy practices, including to exercise your privacy rights.
AutomatePro makes developing, releasing and upgrading ServiceNow easier, quicker, cheaper and more reliable. We are headquartered in London, UK.
For more information about AutomatePro, please see the About Us section on our Website.
This Privacy Statement only covers our privacy practices with respect to the collection, use, and disclosure of information obtained: (i) through the AutomatePro websites that link to this Privacy Statement (“Website“); and (ii) event registration or attendance information for events hosted by us or our business partners where we collect information from registrants and attendees (“Events”).
How We Obtain Information
As further described below, we collect several types of information from and about you that broadly falls into the following categories:
We may combine information we collect from third parties with information you provide us to update, expand or provide you with tailored information regarding our products, services and Events.
We also collect some of this information using cookies and similar tracking technologies.
How We Use Information Collected
We may use information that we collect about you for the following purposes:
If you ask us to contact you about goods and services, we may use your personal information or permit selected third parties to use your personal information to contact you about such goods and services. You can withdraw consent at a later time by clicking on the “unsubscribe” link located in the emails we send you.
Additional information about our privacy practices with respect to our collection and use of information from Events may be found in additional privacy statements on the registration sites for Events hosted by us.
How We Share Information Collected
We may disclose personal information that you provide to us to the following categories of recipients:
We do not sell, rent or trade information collected through the Website with third parties for their promotional purposes.
Legal Basis for Processing
If you are from the European Economic Area, our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.
However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you.
If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided in the “Contact Information” section below.
International Transfer of Data
AutomatePro stores and processes any information collected in connection with the Website or an Event in: (i) any country where we have facilities, (ii) any country in which we engage service providers; or (iii) any country where Events are held.
If you are a visitor from the European Economic Area (“EEA“), we will protect your personal information when it is transferred outside of the EEA by:
If you require further information about our international transfers of personal information, please contact us using the contract details in the “Contact Information” section further below.
Security and Confidentiality
AutomatePro maintains appropriate technical and organizational measures to protect the personal information obtained through the Website and in connection with Events from accidental or unlawful destruction, loss, alteration, unauthorized disclosure and access. AutomatePro personnel and service providers with access to personal information collected through our Websites or from Event attendees are required to keep such information confidential and secure.
We will retain your personal information if we have a business need to do so or for as long as is needed to fulfill the purposes outlined in this Privacy Statement, unless a longer retention period is required by law (for example, to comply with applicable legal, tax or accounting requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Your Privacy Rights
We provide you with certain choices regarding the information you provide to us. In particular:
We will respond to such requests in accordance with the requirements of applicable data protection laws. Please note that in order to fulfil your request, we may need you to provide certain information to verify your identity.
Do Not Track
While AutomatePro attempts to honour do not track (“DNT”) instructions we receive from a Visitor’s browser, we cannot guarantee that AutomatePro will always respond to such signals, in part, because of the lack of common industry standard for DNT technology. We continue to monitor developments in DNT technology and stay apprised of DNT industry standards as they evolve.
Third Party Websites and Applications
This Website may link to websites that are not owned or controlled by AutomatePro. As such, this Privacy Statement does not apply to information collected on any third‑party site or by any third‑party application that may link to or be accessible from the Website. This Privacy Statement does not apply to information collected by customers, our business partners, and other third parties or third‑party applications or services, even if this information is collected using our Website or at Events.
Public Forums and Blogs
We do not knowingly collect personal information from anyone under the age of 16. If you are under 16, please do not attempt to fill out our forms or send any personal information about yourself to us. If we learn that we have collected Personal Information from a child under age 16, we will delete that information promptly.
Changes to Our Privacy Statement
AutomatePro reserves the right to update or change this Privacy Statement from time to time. If we make material changes to this Privacy Statement, we will notify you through an appropriate online notice or other means (which may include, if we have your contact details, notification by e‑mail) and obtain your consent if and where required by applicable law. We ask that you review the Privacy Statement periodically to stay informed about any updates or changes that we may have made.
You can see when this Privacy Statement was last updated by checking the “effective as of” date displayed at the top of this Privacy Statement.
To ask questions or comment about this Privacy Statement and our privacy practices or if you need to update, change or remove your information or exercise any other rights, contact us at support@AutomatePro.co.uk.
1 Northumberland Avenue, Trafalgar Square, London, WC2N 5BW
All other feedback, comments, requests for technical support, and other communications relating to the Website should be directed to: sales@AutomatePro.co.uk.
This website is operated by AutomatePro Ltd (the data controller), which is a Private Limited Company incorporated in the United Kingdom located at 1 Northumberland Avenue, Trafalgar Square, London, WC2N 5BW.