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Make audits easy with AutoDoc. Now you can automatically ensure your documentation is up-to-date, version controlled and stored in a single location.
AutoDoc creates each document as a Knowledge Base article within ServiceNow, which means they’re always readily available, searchable and easy to find by customers, auditors, users and your development team. Thanks to automatic date and version control, each document can be traced back to the original requirements or test run. This enables auditors to easily identify that the correct controls are in place, so they can focus their audit on the next department. Also, you can create multiple style templates, from user guides and training reports to ServiceNow upgrade risk reports, requirements and acceptance documents, test execution reports, and more.
Benefits
Pass your audits easily with version-controlled, up-to-date and traceable documentation. Instant proof that the established quality controls are in place and being followed.
Create beautiful dashboards of KPIs and metrics spanning your entire development process. Monitor developer productivity, quality of third-party suppliers, system stability, security alerts and more.
Save thousands of hours of costly manual work by automatically creating and maintaining ServiceNow user guides and process documentation.
Documentation created manually is time consuming and tedious – often leading to end-user errors. Reduce the risk instantly.
Your users will enjoy immediate access to user guides and process documents in the ServiceNow Knowledge Base.
Produce engaging documentation in your company’s branding. By creating your own document templates you can save time creating new ones that can be updated automatically every time the system changes. Create once, use many times.
AutoDoc 60 Second Explainer Video
AutoDoc produces documentation for each stage of the software development life-cycle. For example, Requirements and Design documents detailing the changes required to the platform, user guides with screenshots of each step, training guides, standard operating procedures, test execution reports, upgrade readiness reports etc.
All documents produced from AutoDoc are created as Knowledge Base articles. This means that they are held in the ServiceNow database and not lost on a file share where no one can find them.
These KB articles can be published on the portal or can be created as PDFs etc.
Automatically is the simple answer. At the click of a button your document is updated automatically including any custom style or content templates you have applied.
How to create a Guided Tour using AutomatePro
CTO
ServiceNow Platform Owner, Global Software Company
