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We made sure we have a module for every part of your ServiceNow release process.
We made sure we have a module for every part of your ServiceNow release process.
We made sure we have a module for every part of your ServiceNow release process.
4 min read
November 25, 2025
What a season! Over the past three months, we’ve hit five global hotspots, connected with 10,000 community members, and soaked up insights from four World Forums (Chicago, London, New York & Munich), plus the AI Summit in Washington D.C. Across every event floor, one message echoed loud and clear: AI is here, but to truly realise its value, you’ve got to nail the platform fundamentals first.
In short, it means perfecting the basics.
ServiceNow is a powerhouse, transforming digital workflows and making work more intuitive. But behind every smooth user experience, there’s a lot happening under the hood. Teams are juggling feature builds, deployments, and bi-annual upgrades to keep the engine running. That’s why they’re looking for an easier way to manage business-as-usual. The manual approach just isn’t cutting it anymore.
With intelligent test automation, teams can:
Seeing attendees experience the before-and-after impact during live demos (that moment when everything suddenly “clicks”) was truly one of the highlights for our team.
Nailing the fundamentals isn’t just a platform owner problem. It impacts:
Every persona feels the impact, which is why the conversations at our booth spanned everything from release cycles to AI readiness to quality assurance bottlenecks.
Platform owners still deserve a special mention, not because they’re the only team member we care about, but because they sit at the intersection of everything.
They’re often juggling daily operations, competing priorities, ongoing change, and unrelenting pressure to innovate faster. At the Chicago World Forum, our Chief Product Officer, Chris Pope, delivered a standout session that hit home for so many attendees.
Chris reminded us that Platform Owners don’t just need another tool; they need a solution that empowers teams to do more without extra overhead and sets them up for long-term success.
That means maturing their ServiceNow implementation by:
After Chris’s session, our booth buzzed with conversations. Many attendees shared how much the message resonated, that their challenges were finally understood, and that there’s a real, ready-to-go solution to help them move forward.
Yes, AI is no longer a “someday” concept. It’s here, and it’s creating huge opportunities for organisations that are ready for it. But many teams aren’t quite there yet, and that’s completely understandable. Most organisations are still focused on levelling up automation and tightening their DevOps processes, from test creation right through to documentation.
We’re excited to help teams become AI-ready, but we believe it starts with mastering the fundamentals. Our world-class test automation solution strengthens DevOps processes, reduces risk, and frees up capacity, so when you are ready to adopt AI, the foundation is already in place.
A massive thank you to everyone who joined us this quarter. Whether you visited our booth, joined our session, or celebrated with us at the Sunborn Yacht Happy Hour in London.
If you missed us or just want to keep the momentum going, let’s connect. Discover how you too can generate automated tests in seconds, create video documentation with a single click, and free your teams to focus on innovation.
