AutomatePro Achieves ServiceNow Elite Partner Status

We’re delighted to share a major milestone in AutomatePro’s journey: we have achieved Elite Partner status in ServiceNow’s newly reimagined Build Partner Program. 

Elite is the highest level of recognition within the Build Partner framework, reflecting the innovation, maturity, and tangible impact of our solutions across the ServiceNow ecosystem. Above all, it reaffirms what our customers experience every day: a trusted partnership dedicated to accelerating new product deployment and measurable business results through test automation, deployment, and upgrade processes, by stress-testing complex, customised business processes end-to-end.

What Elite Partner status represents

Elite Partner status recognises that AutomatePro consistently deliver enterprise-ready solutions, invest in innovation, and help customers realise value at scale. 

For AutomatePro, this recognises our: 

• Advanced automation solutions built natively on the ServiceNow AI Platform 

• Continued investment in intelligent automation to modernise software delivery processes 

• Strong alignment with ServiceNow’s platform and commercial direction 

More than a badge: almost a decade of commitment to customer outcomes

This achievement reflects more than a partner badge; it marks nearly a decade of dedication to helping ServiceNow customers scale with confidence. 

Our focus remains on enabling ServiceNow teams to: 

• Eliminate manual processes through automation 

• Deliver faster, higher-quality releases 

• Adopt new ServiceNow modules with confidence 

• Accelerate their return on investment 

The evolution of the Build Partner Program mirrors how we work today, delivering purpose-built solutions that integrate smoothly, scale reliably, and deliver real business outcomes. 

What this means for our customers

This milestone matters most for what it enables. AutomatePro is now even better positioned to help GxP and highly regulated organisations embed AI at scale across their enterprise workflows. 

AI creates the greatest value when its foundations are sound. Elite Partner status underscores AutomatePro’s proven capability to help organisations establish and maintain those foundations as the platform evolves. 

By helping customers: 

• Shorten and simplify testing cycles 

• Execute seamless, low-risk upgrades 

• Maintain complete traceability across change and release cycles 

• Keep documentation accurate and current 

AutomatePro enables teams to move beyond maintenance and confidently embrace AI-driven transformation. 

As Michael Park, Senior Vice President of Global Partnerships and Channels at ServiceNow, puts it, the reimaged program is designed to “turn customer ambitions into measurable outcomes”. 

CEO perspective

Paul Chorley, AutomatePro’s CEO and Co-Founder, commented in ServiceNow’s official announcement: 

“As ServiceNow expands the possibilities through its enhanced Build Partner Program, we see great opportunity to help customers achieve meaningful success quickly. These changes highlight the importance of Build Program innovators and support our continued investment in solution development and marketing initiatives.” 

ServiceNow’s increased investment in AutomatePro reflects our strong alignment and shared confidence in our ability to help customers successfully scale.

Looking ahead

Thank you to our customers and partners, your collaboration and trust have made this achievement possible. And this is just the beginning. We have exciting product innovation announcements on the horizon, designed to transform how teams plan, manage, and deploy releases directly within ServiceNow. We look forward to sharing what’s next and continuing this journey of innovation and growth together. 

To explore the reimagined Build Partner Program, read ServiceNow’s official announcement.