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Why zBooting ServiceNow for faster upgrades is a mistake

Often customers with customised and complex instances can find upgrading and testing new release features challenging and all too often problematic. Many customers have resorted to zBooting their instance to ‘start again’ and have opted for an out of the box solution instead. This approach has proven to be disruptive by increasing risks to the organisations as well as costly. To zBoot the instance also means you’ll lose all the custom benefits that have been built for a purpose.

25/11/2021

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