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Overcoming pandemic resource shortages and empowering employees with automation

4 min read

PaulC • 16/03/2022

The pandemic has impacted the way we work with many of us continuing to work from home. Towards the end of 2021 we began to experience a rise in employees leaving their workplace, also known as the ‘Great Resignation’, this was seen across various industries but for the IT industry, it could be seen to be affecting software development teams too.

In a study conducted by Harvard Business Review, resignations in the tech industry during the pandemic increased by 4.5% and according to this forecast, the overall cost of additional staff turnover in the UK and Ireland over the next 12 months could cost the economy an estimated £16.958 billion – equating to £10,076 per business – and cost up to £5.8 billion for SMEs alone.

Our demands as customers have pressured businesses to rapidly react to events live Covid-19 and shift towards digital transformation and innovation faster than ever before, so businesses can find ways to offer their customers better connections, services, and seamless experiences.

Increase post-pandemic efficiency with low code apps


To combat the challenges of inefficiency, shortages in staff or low skills in testing, industry peers have turned to low code solutions and automated testing. For organisations operating at scale, business leaders need to ensure their teams have the right tools, structure, methodologies, and development standards to propel.


IT teams are investing to build cross-enterprise low-code apps quickly with less complexity. Gartner predicted that by 2024, low-code applications development will account for over 65% of all applications development. ServiceNow recently rolled out a version of its Now Platform with a collection of low-code development tools to help inexperienced programmers accelerate the delivery of customised applications.


Providing the technical teams with more autonomy post pandemic can be the difference between success and failure with the ability to build apps faster and then leverage it with automation, DevOp teams can focus on more engaging work and innovation. Test automation solutions like AutomatePro are built for customers to increase efficiency and reduce costs. Automation allows teams to deliver continuous improvements and development.


Using Citizen Developers to accelerate IT requests

When the pandemic comes to an end, the cost of replacing an individual employee could range from one-half to two times the employee’s annual salary but with automation, the business can stop worrying about skilled employees leaving and can save on the cost of recruiting, onboarding, and training new employees.


Developer time is being wasted when tasks can be automated. Manual testing of software upgrades and updates requires commitment from various members of the software development team. Testing in this way is usually more time-consuming and is a mundane task for employees. If businesses do not have the right tools to help employees perform jobs productively and use their skills and time more efficiently it can lead to burnout and lower employee satisfaction, low productivity, and poor staff retention.


Another way to combat resource shortages or to allow more skilled employees to focus on business-critical activities is through Citizen Developers who can help to fast-forward internal IT backlog to improve productivity and create powerful business applications using low-code application tools, code libraries, templates, and pre-built integrations.


The challenge with Citizen Developers is that without any governance apps can be unsupportable, poorly tested, and not documented correctly. Getting the right balance between speed and quality is essential for businesses.


Intelligent automated testing tools are best placed to help businesses prioritise people and ensure they are applying their skills across business-critical projects. They can save time by automating jobs requirements like manual software upgrades and by automatically documenting the process so that it can be used as governance or by others. Manual documentation creation can take anywhere up to 5 days to create a short 20-page user guide, but with automation, this can be cut down to as little as seconds.


Taking a step forward with automation


To find out how AutomatePro can help power your business and help employees be more productive in their jobs with test automation and documentation creation from user guides and training reports to upgrade risk reports, requirements and acceptance documents or test execution reports, please request a demo or get in touch by calling us on +44 (0) 20 3473 2986. Alternatively, you can email us: hello@automatepro.com

PaulC • 16/03/2022

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